FRANCHISE OPPORTUNITIES
Franchising is about being in business for yourself, but not by yourself.  Owning a franchise has many benefits – brand recognition, training, a proven business concept with a support system and formula for success.  Our franchise opportunity will open doors to greater flexibility, and enhanced lifestyle, financial freedom, and the joy and excitement of being in business for yourself.  In addition, franchises greatly increase your chances for success because you are using methods that have been proven to be successful.  While some may think they can perform this business without purchasing a franchise, the statistics would disagree.  The U.S. Department of Commerce states that over a 10 year period, 90% of all franchised businesses are still operational.  The Small Business Administration reports that 80% of all private businesses fail within the first 10 years.

With our franchise, you can start from home full-time or even part-time and then learn to run multiple crews, if you desire.  Our franchise is designed to grow at your pace.  You do not need previous experience in the floor care industry.  However, you do need to be self-motivated with a strong desire to succeed.   Some of the advantages of our franchise:

• Low investment
• Exclusive territory
• Home-based
• Full-time or part-time
• Recession resistant
• Growth industry
• Demand for service is repetitive
• Comprehensive initial training
• On-going support

GET IN ON THE GROUND FLOOR
Why be just a carpet cleaner when you can be a FLOOR CARE SPECIALIST.  The competition only offers carpet and upholstery cleaning and maybe, tile cleaning.  We specialize in indoor residential and commercial floor care.  We clean, maintain, restore, and enhance the following types of surfaces:

• Clean carpet
• Clean and seal tile & grout (porcelain & ceramic)
• Clean, polish & seal natural stone (marble, terrazzo, travertine, slate, etc)
• Strip, clean, seal & polish (vinyl, saltillo,concrete)
• Sand & refinish wood floors
• We also clean upholstery (sofas, loveseats, car seats, etc)

We clean homes, business offices, doctor and dental offices, movie theaters, schools, churches, airports, factories, retail stores, sports facilities, shopping malls, cars, boats, motor homes, airplanes. 

Our customers advertise for us by telling their friends what a good job we do.  We have found that word-of-mouth advertising really works, and a large portion of our business is from loyal repeat customers.  We do a good job and they have us back year, after year, after year.  Every customer is given an evaluation card to complete and mail to the corporate office.  This gives the customer an opportunity to provide feedback and gives us an opportunity to fix any problems with the level and quality of service being provided by our franchise owners.  We require quality work from every franchisee.  We go the extra mile to make sure our customers are satisfied.  This is your chance to get in on the ground floor of a great opportunity.

 Franchisee Testimonial:  Previously, I was a franchisee in a franchise system with limited customer demand,  but Fast & Friendly FloorCare offers so many opportunities to make money, with unlimited potential.  There are floors everywhere you go, and everyone has a floor.                                Ted R., Florida

PROTECTED/EXCLUSIVE MARKET AREA
At Fast & Friendly, we offer an exclusive, protected area for you to operate in; the size of an area is based on population and location.  An area will include a city or cities with a minimum of 100,000 people, and will not cover an area larger than a 40 mile radius.  The cost of a large city may cost more than an area with a population of 100,000.  Available Territories Nationwide.

Your recommendations will be considered when determining the size of it.  Your area will be designed to fit your needs.  For example, if you want to expand your business and have employees, we would consider offering you a larger area.  If you would prefer a one-man operation, your area would be smaller.  We provide a better value for the cost of our franchise than any other franchise opportunity in existence today.

SET YOUR OWN PRICE
You have the freedom to charge your customers as much or as little as you would like.  For example, prices for cleaning carpet can range from 15 to 50 cents per square foot.  You will set your own price in your area.  Of course, we will assist you in establishing your pricing structure. During training, we will teach you several marketing strategies that will help you decide which clientele will be best for you to start with.

Regardless of your price, every Fast & Friendly operator must do quality work in order to succeed in business.  The lowest price is not always the best value.  So, we provide the highest quality work for a fair price.  Customers are impressed with the value they receive with Fast & Friendly.  Our processes work and our customers are happy.

TRAINING
We have the most innovative training program in the industry.  No previous experience is needed.  You’ll learn everything you need to run your franchise successfully.  Our in-depth Initial Training program is an up to date, comprehensive, structured program.  You are personally trained by the professionals at the corporate office and receive a detailed procedures manual which serves as a valuable resource for you.  The training school lasts for 9 days (Sa, Su, M, T, W, TH, F, SA, Su). 

Your training will cover all aspects of the business, including:

• operating equipment
• identifying floor types
• customer service
• marketing and advertising
• bookkeeping and more. 

The training consists of classroom lectures and discussions, actual demonstrations, printed materials, video presentations, field trips, and hands-on training. 

Our training classes are small, so you receive individual attention.  We personalize the training to meet each attendee’s needs.  By the time you leave, you will have an excellent understanding of our business operations, processes and methods.

FRANCHISE SUPPORT
Fast & Friendly is committed to providing franchise owners with the most comprehensive and dependable support system available.  Supporting our franchisees is our number 1 priority.  We realize that we cannot teach you everything you need to know in two short weeks, so we provide follow-up telephone and online support.  We communicate with you frequently to ensure the success of your business.  We can walk you through any new situation you may encounter.  This is one of the real benefits of a franchise system.  We have been down the same path you are embarking upon, so you can benefit from our experience and knowledge.  We also have countless hours of research and development to draw from, which keep you on the industry’s leading edge.

Your training is never totally complete.  We are always giving you new ideas and suggestions to help you succeed in this business through our newsletter, regularly held seminars, online support, and ongoing research and development.  We are only a phone call away and are happy to help you in any way possible. 

EQUIPMENT PACKAGE
Upon being awarded a franchise, you will receive everything necessary to operate a Fast & Friendly franchise.  You will receive all of the equipment needed to clean, maintain, and/or restore 96% of all indoor floors.  You’ll also receive enough supplies to generate about $5,000 to $6,000.  We will not try to sell you more equipment or supplies while you are at the training school. 

PRODUCT LINE
Our products work better than anything else on the market.  They are designed to be safe and effective and to give our operators maximum performance.  We are constantly researching ways of improving our products and processes. Our findings will keep you updated in the floor care and maintenance field.  Our products, when used correctly with our process, give the customer the quality results they want.

We have a full line of specialty products which allow you to clean, maintain, and restore any floor surface.  You will learn the proper use of all our products during training. 

MISC
Best of all, you will have exclusive rights to a Fast & Friendly franchise area, where you may operate your business at your own pace.  We offer a turn-key operation, which means, the day you return from training, you can begin to realize an immediate cash flow.

The few items that you will be responsible for obtaining in your own area are:  a business license for your county, city or area, liability insurance and a white van or 5x8 trailer.  You will purchase all equipment and supplies through Fast & Friendly.  Our high quality products are competitively priced.  In addition, there is a low monthly royalty fee of $250 per month.  We do not charge a percentage of your revenues, so the more you make the more you keep.  Our franchise fee and our monthly royalties are among the lowest in the entire industry. 

 We specialize in floor care and maintenance, and we do it better than anyone else.

QUESTIONS & ANSWERS
Here are some of the most frequently asked questions about the Fast & Friendly FloorCare franchise opportunity.

How long has Fast & Friendly been in business?
More than 10 years
Do I need to buy or lease a new vehicle?
No, you can purchase a used white cargo van or an enclosed 5’x8’ trailer, if you don’t already have one
Do I need to rent office space?
No, you can work from your home
How long will it take to start making money?
You should start getting jobs immediately after your training
Do I need to buy special equipment?
Yes, the standard equipment package costs $9,500, see the enclosed list
Do we have to buy chemicals and supplies from you?
Yes, you have to purchase all equipment and supplies from us.  It’s shipped directly to your door.
What kind of experience is needed to become a Fast & Friendly franchisee?
None, just a good attitude and a strong work ethic
What type of training do I need?
You’ll need to attend our 9 day Initial Training class
How will my franchise territory be decided?
By population and zip codes in your selected area
Will my franchise territory be protected?
Yes, no other Fast & Friendly franchises will be permitted in your territory
How long is the term of the franchise agreement?
7 years with an option to renew for an additional 7 years
How much is the franchise fee?
$19,900 for a territory containing no less than 100,000 people
Can I finance any part of the franchise fee?
No, we require full payment. However, you may finance through a third party, equity line of credit, etc.
How much are the royalty fees?
$250 per month, we do not charge a percentage of your revenues
What does a franchisee receive in return for royalty fees?

• Comprehensive Business & Technical Training
• Proven Management and Business Systems
• On-going Corporate Support
• Advertising and Promotion Programs
• Regional Seminars & Advanced Training
• Continued Research and Development
• Exclusive Territory
• Unlimited Support via Telephone
• Intra-net (provides access to technical data, supply info., franchisee discussions, corporate announcements, newsletter archives, and much more)
• Company Newsletters
• Free 2-day on-site assistance and more

Why should I invest in a Fast & Friendly franchise when I can start a business on my own?
Business is tough, and even tougher for a start-up, and without experience, guidance, assistance, and training, an inexperienced person is virtually guaranteed failure.  We have a proven and successful track record and marketing, management, administrative and operational systems already in place; you’ll save yourself a lot of time, money, pain and suffering, not to mention your reputation in the community.
Who is the ideal candidate for a Fast & Friendly franchise?
Someone with a good attitude, a good work ethic and a bit of life experience
Why should I consider the floor care business?
A never-ending market, ever been in a building of any kind, that didn’t have a floor? There is no real ‘substitute’ for what we do – most people can’t do it themselves; it’s a specialty; and it’s quite profitable
Just how profitable is the floor care business?
Most jobs have a 75% or greater profit margin
Am I required to do the work myself to be a franchise owner?
No, but as a franchise owner, you must attend training along with the technician who will be doing the field work
How long does it take to get started?
Normally, most franchisees are fully trained and their business operational within 30 to 60 days after signing the franchise agreement
Is there any competition?  How good are they?
Yes, but you’ll find that they are not our competitors – they are not very professional, they don’t wear uniforms, they don’t wear IDs, they don’t keep their appointments, they don’t provide good customer service, they don’t confirm appointments, they don’t call if they are running late, they don’t answer their phones professionally – they’re not really our competition.
Is a franchise the best way for me to be successful?
Yes, research has shown that franchises are far more successful than the competition.  It’s the best way to be in business for yourself, but not in business by yourself.  While some may think they can perform this business without purchasing a franchise, the statistics would disagree.  The U.S. Department of Commerce states that over a 10 year period, 90% of all franchised businesses are still operational.  The Small Business Administration reports that 80% of all private businesses fail within the first 10 years.
How do I get customers?
Initially, from your local advertising, we require you to invest $500 per month for the first year on advertising; this will get your phone ringing and get you on estimates to get the jobs.  After the first year, the amount you invest in advertising is up to you.  By the end of the first year, you’ll have repeat business and word-of-mouth referrals.  Then, your concern will be how to get all the work done or which jobs to accept. 
Who are our customers?
Your customers are anyone with a floor or upholstery – homes, apartments, condos, schools, restaurants, churches, hotels, office buildings, yachts, airplanes, cars, warehouses, stores, anyplace with a floor is a potential customer
What is the overall dollar investment needed to establish a Fast & Friendly FloorCare franchise?
It ranges from approximately $32,880 to $67,100, which includes the franchise fee, equipment, startup supplies, working capital, and initial advertising

The initial investment table shows certain expenditures required to develop a single unit Fast & Friendly FloorCare franchise

Description	Range
Initial Franchise Fee	$17,500 – $19,900
Equipment Package	$9,500 - $15,000
Vehicle/Van	$3,000 - $5,000
Initial Marketing/Advertising	$800 - $2,000
Office Equipment & Supplies	$250 - $750
Misc. Opening Costs	$1,830 - $24,450
Total	$32,880 - $67,100

 

Discovery Day                                                                                                                                               We understand that joining a franchise is a big decision.  That’s why we invite you to visit our headquarters in Ft. Lauderdale, Florida where we’ll explain our complete system to you, from the initial training, the on-going support, our intranet and bulletin board, our marketing and management modules, to a walk-thru of our state of the art facilities and meeting your support staff.  Come see for yourself if Fast & Friendly FloorCare is right for you with no money down and no obligation.

At Fast & Friendly we look for win-win relationships.  If you are ready to take control of your future and feel you are capable of running your own business, we would like to talk to you.  We encourage you to fill out the Express Request form, and upon receiving your request, we’ll contact you to answer any further questions you have about owning a Fast & Friendly FloorCare franchise.

What is the next step?
1.         Complete the Express Request
2.         Then, we’ll contact you for a brief telephone interview and send you more information.  This first call     is an important step in addressing equipment packages and defining available territories
3.         Complete the Confidential Questionnaire.  This document will help determine your qualifications as a prospective franchisee.  Completing the Confidential Questionnaire will also allow us to send our Franchise Disclosure Document (formerly called Uniform Franchise Offering Circular (UFOC))
4.         Receive and review the Franchise Disclosure Document with your advisors
5.         Decide on the territory and equipment packages for your area.  Return the appropriate paperwork and deposit to Fast & Friendly
6.         CONGRATULATIONS! Upon approval, you will receive your franchise documents and New Franchisee package and will be scheduled for the next available training date.
7.         Start your business

• You’ll learn everything you need to run your business during the Initial Training
• You’ll receive the equipment, supplies, training and support you need to get started.  We even provide business cards, letterhead, envelopes, invoices, brochures and more
• Get one-on-one consultation, attend seminars and conventions to learn how to grow your business
• Grow now or over time – you can begin as a Multi-Unit Owner, or start from your home full-time or part-time, and then learn to run multiple crews, if you desire.  Our franchise concept is designed to grow at your pace.

 

If you have any other questions, please feel free to contact us at (954) 303-4276 or dwayne@fastandfriendlyfloorcare.com